Overview of the Review Tool
Our Review Tool allows you to manage and respond to all your Google Business Profile reviews from a single dashboard. This means you can stay organized, save time, and maintain your online reputation effortlessly.
Key Features of the Review Tool
Centralized Review Management
View all your reviews in one place, eliminating the need to switch between multiple platforms.Average Ranking Overview
Get a quick glance at your average star rating across all reviews.Star Distribution Insights
See a breakdown of your reviews by star rating, from 1 star to 5 stars, to better understand your customers’ experiences.AI-Powered Responses
Responding to reviews is easier than ever with AI-generated responses. Whether it’s a glowing 5-star review or constructive criticism, the AI crafts professional, tailored replies that save you time while maintaining a consistent tone.
How to Use the AI Response Feature
Navigate to the Reviews section in your Local Viking dashboard.
Select a review you'd like to respond to.
Click the AI Response button, and the tool will generate a response automatically.
Review the suggested response, make any edits if necessary, and click Submit to post the reply directly.
Why Use the Review Tool?
Efficiency: Manage all reviews from one dashboard.
Insightful Metrics: Understand your business’s performance through star rankings and distribution.
Professional Responses: AI ensures your responses are thoughtful and appropriate, no matter the review.